Speaking at the inauguration of the ‘e-Divisional Secretariat’ project at the Colombo Divisional Secretariat recently, Secretary to the President further stated this will be implemented parallel to 1919 or Government Information Centre (GIC).

Mr. Weeratunga emphasized that while this complaint management program would run directly under the supervision of the President, all its activities would be ICT enabled.

He added that it was the duty of every Government official to provide a good service to the people.

“The computer can do many things. But it cannot win the hearts of the people. Only the Government official can do this,” he said.
He said that the people were inclined to lay their problems directly before the President because they looked upon him as the person they elected which was a positive value of the executive presidency.

Public Administration and Home Affairs Minister W. D. J. Seneviratne speaking on the occasion said that projects like this were helpful for creating pleasant attitudes about Government institutions in the minds of the people and that steps would be taken to implement the ‘e-Divisional Secretariat Project’ island wide in the future.

Colombo District MP Tilanga Sumatipala said that this project would contribute to making the public service more efficient and that there should be no fear about information and communication technology which was a new experience to public service.

ICTA COO Reshan Dewapura said that the ‘e-Sri Lanka’ initiative which was a concept of President Rajapaksa was rendered more meaningful by projects like this and that this could be considered an important milestone in public service.