The National Languages and Social Integration Ministry today will set up a hotline to deal with language issues.
National Languages and Social Integration Minister Vasudeva Nanayakkara said the hotline will enable people to inform the Ministry of the inconveniences faced by them due to language problems.The Minister has noted that persons who encounter situations where they are unable to obtain services of any state institution in their mother tongue are encouraged to dial 1956 and inform the Ministry of their inconvenience.
He has added that the hotline will be set up with the assistance of the Telecommunications Regulatory Commission of Sri Lanka (TRCSL) and the Information and Communication Technology Agency (ICTA).
The government is currently engaged in implementing a tri-lingual policy and the country's Constitution provides for people living in any part of the country the right to obtain services of the state institution in their mother tongue.
According to the National Language Policy, state institutions need to provide services in both Tamil and Sinhala languages.
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