The ICT Agency of Sri Lanka (ICTA) has decided to amend the eGovernment policy appropriately . The first eGovernment policy in Sri Lanka “the ICT Policy and Procedures for the Government (eGovernment Policy) was initially approved by the Cabinet of Ministers on 2009-12-16 . It was to be implemented by all government organizations including Ministries, Government Departments, Provincial Councils, District Secretariats, Divisional Secretariats and Local Government Authorities.
With rapid changes in the technologies and with the advancement of eGovernment implementation, it is required to review and reformulate the eGoverment policy, states the ICTA.
ICTA considered good governance principles termed “Good Governance Octagon” and formulated its own 10 Good Governance objectives. These are as follows:
Objective 1 – Make government information available and accessible electronically to citizens through multiple channels
Objective 2 – Make government services electronically available and accessible to all citizens via multiple channels in a citizen friendly manner
Objective 3 – Improve/Re-engineer government processes to be citizen centric
Objective 4 – Use eGovernment to eliminate duplication in ICT Infrastructure, information collection, government processes and ICT solutions within and across government organizations
Objective 5 - Use of ICT to achieve, measure, monitor and publish defined service levels for all government services
Objective 6 – Address the requirements/needs of marginalized communities through ICT
Objective 7 – Implement processes and systems in government organizations to be highly responsive and interactive through the use of ICT
Objective 8 – Enable citizen engagement through electronic means for consensus driven, public policy and decision making process wherever authorized
Objective 9 – Strengthen rule of law through the use of ICT
Objective 10 – Establish and implement of a proper enabling operational framework for successful eGovernance
Based on the vision “To be the most citizen-friendly Government through eGovernance” ICTA through the eGovernment team has thus come up with a new draft eGovernment policy. The eGovernment policy of 2009 had 177 policy clauses. The new policy comprises 132 policy clauses formulated after group activities and inter-action taking into consideration the feedback, trends in technology and stakeholder thinking.
For view of the draft new eGovernment policy and expression of views http://egovpolicyen.engage.icta.lk/. Views of stakeholders are welcome till 31st December, 2013, the ICTA adds.